Support
Something not working, or a question? Email support@circafitness.app. Please include your iPhone model and Circa’s version, from Settings › About in the app. A screenshot helps.
Common questions
- How do I build a workout from a photo or some text?
- On Circa’s home screen, type or paste the workout into “Describe it”, tap the microphone to say it, or tap “Photo or screenshot” and pick up to 6. Circa reads it and shows you the workout on a review screen before anything runs.
- The AI got something wrong.
- Anything Circa wasn’t sure about is marked on the review screen. Tap a part to fix it before you save or start. If a clear photo or text keeps coming out wrong, email us what you sent and what you expected.
- It says I’ve reached today’s limit.
- Building with AI has a daily limit per phone, which keeps the service affordable. It resets at midnight UTC. Workouts you’ve already built, and building by hand, aren’t affected.
- Does the timer keep going if I lock my phone or switch apps?
- Yes. Circa works out the time from the clock, not by counting seconds, so it stays right after the phone locks, a call comes in, or the app is closed. The cues keep playing with the phone locked, and the time shows on the lock screen.
- Will my music keep playing?
- Yes. Your music gets quieter under each cue and comes back up after. The cue volume is set separately, in Settings › Cue volume.
- Are my workouts backed up?
- When you’re signed in to iCloud, they sync to your other devices through your own iCloud. Settings › Your workouts in Circa says whether they’re synced, or why not.
- Someone sent me a workout link and it opened in Safari.
- If Circa is installed, tap “Open in Circa” on the page. If you’ve just installed Circa, copy the link, open Circa and tap “Paste your workout” on the first screen. Either way, the workout opens on the review screen so you can check it first.
- Can I use Circa on a computer or an Android phone?
- The Circa app is for iPhone. Any workout link also opens a timer right in the web page, on any device: keep the page open while it runs.
- How do I turn off the spoken move names?
- Settings › Voice › Off. Circa then plays tones only, and sends nothing to our server for spoken lines.
- How do I delete my data?
- Deleting a workout deletes it from your iPhone and your iCloud. Deleting the app removes everything on the phone. The privacy policy says how to clear Circa’s iCloud data and what our server keeps (nothing that identifies you).